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Topic: Related products disappearing from single product page

Toby

Participant

April 22, 2022 11:24 am

Hi all,

I am in the middle of builder an e-commerce website with XStore and had the standard single product page with the related products (products within the same category) showing at the bottom.

However the related products tab is no longer showing any products and instead has a blue box suggesting to build a grid on WP bakery?

How can I get past this one and bring back the related products please?

Also, there are 2 wish lift hearts and a compare button, how can I remove 1 heart and the compare button please?

Thank you 🙂
Theme version: 4.1.4

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Rose Tyler

Support staff

April 22, 2022 11:56 am

Hello,

Thanks for using our theme.
Please provide URL and temporary wp-admin via the Private Content area.

Regards

#322481 copied to clipboard

Toby

Participant

April 22, 2022 1:34 pm

Hi, please see below

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

April 22, 2022 2:52 pm

Hello,

1) If you don’t plan to use custom product card layout created using WPBakery grid builder then don’t choose Custom in Theme Options > WooCommerce > Shop > Product styles > Product Content Effect.

2) I see that you also installed Elementor page builder in addition. Do you plan to use 2-page builders on your site at the same time? Keep in mind that it will slow down the site! We would recommend you to choose one of them and disable the other one.

3) To keep the only one wishlist icon the following options should be set in Wishlist plugin settings https://xstore.helpscoutdocs.com/article/102-wishlist Check now.

4) To remove Compare I just disabled YITH Compare plugin.

Regards

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