Related products/cross sell/up sell features

This topic has 5 replies, 2 voices, and was last updated 5 years ago ago by Namaste

  • Avatar: Namaste
    Namaste
    Participant
    December 10, 2020 at 15:21

    Hi,

    I will appreciate your help with some questions and one glitch.

    Under my Related products I have all features from the add to cart section. I think it appeared there recently after another theme updated (but may be wrong here). Anyway – how to remove it? https://snipboard.io/jcabgN.jpg

    Another question – how to set up what is displayed in related products section? (Is it what we have in the same category?)
    Where will the up sell/cross sell products show up? I have some added to this product but they do not show up anywhere (for sure not in the cart).

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2020 at 15:56

    Hi,

    1) Update the theme and Core plugin – https://prnt.sc/vzuknp , then clear all cache and check.
    2) https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Namaste
    Namaste
    Participant
    December 10, 2020 at 18:32

    Will the update again screw settings of product categories carousel? Is the fix included (see https://www.8theme.com/topic/formatting-problem-returned/#post-263287)

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 10:00

    Hello,

    The fix was included – https://prnt.sc/w0cpxb
    Maybe some changes should be done after the update on your site, or just clear cache, please, provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    December 11, 2020 at 16:31

    Hi,

    So the extra price and add to cart button are removed. But still up sell products are not displayed in the cart.

    In general after recent updates we see glitch after glitch. Now I can’t edit product category.

    Please contact administrator
    for this information.
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