I’m having an issue with “related products”.
What I want to achieve:
I want the related products to display on the single product page, listed from the same category as the actual product. (I think this should be the default setting)
What is happening by default (without touching anything):
The related products show up, but not from the same category. The items I see showing up are the recent products uploaded into the database, from any category.
By default related products slider displays other products from your store that share the same tags or categories as the current product. Please, provide admin panel access in Private content and links to few products where we’ll be able to see this issue.
thank you for your quick answer.
This is a single product page where you can see my problem.
Your are right this related products come from the category, but I want the subcategory. 🙁
It is possible?
No, unfortunately it’s not possible by default. But if you want to be able to set which products will be displayed in slider you can add Up-Sell products instead of Related Products slider.
To disable Related Products go to Theme Options > Single product Page > Show related products > OFF.
Watch video tutorial how to add Up-Sells https://www.youtube.com/watch?v=GF8vdvjmrIw
After that go to Theme Options > Single Product Page > Location of upsell products > After Content.
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