I will give you one example to explain better my issue. I have one main category: SILVER and inside this category I have RINGS,PENDANTS e.t.c. Inside of RINGS category I have another one subcategory PLAIN SILVER. So the hierarchy is SILVER-RINGS-PLAIN SILVER. When I am looking in single page one product the related products don’t belong to this category PLAIN SILVER-RINGS-SILVER but are products from different categories. How can I solve this problem? My theme is LEGENDA and in theme options also has one choice to make enable or not the related products.
Why all the time you reply with the same way??? Is the third time that I need help and you cannot login to my site how is possible? Also other companies like WPML login in my site for several times and they didn’t have ever this issue. My address is http://www.jewellery4all.com/. Can you give me please your ip to check with my host server provider maybe is blocked for this reason you don’t have access?
The problem with related products is caused by the reason you have several categories for one product and related products are taken from all these categories. You can test it yourself: select only one category for a product and related products will be shown only from that one category.
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