Return to previous page

Related products - by webdev - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

webdev

Participant

February 15, 2019 at 07:56

please see this page:

layout of the related product looks terrible:
1/ product images are enormous
2/ product images are not resizing to a standard size

Please, contact administrator
for this information.

#209260 Copied Theme version: 4.5.3

5 Answers

Rose Tyler

Support staff

February 15, 2019 at 08:17

Hello,

Please provide temporary wp-admin access.

Regards

#209266 Copied

webdev

Participant

February 17, 2019 at 22:40

I have included them in the private area – thanks

Please contact administrator
for this information.

#209388 Copied
Olga Barlow

Support staff

February 18, 2019 at 12:27
Hello,

It’s because you are using the too thick images. Add the following code to Theme Options > Custom CSS to limit the height for your image block
```
.owl-carousel .owl-item .content-product img, .content-product img {
    width: auto;
    margin: auto;
}
.content-product .product-content-image img {
    max-height: 300px;
}
```
Regards
#209425 Copied
webdev

Participant

February 19, 2019 at 06:12

this has not fixed the issue – actually it seems to be worse. the height is not being constrained – for example an image that is 517px high is being stretched to 811px high. I have given you the admin details previously – could you please fix this as it look awful!

#209453 Copied

Olga Barlow

Support staff

February 19, 2019 at 10:01

Hello,

You are using the CDN cache and did not clear it. Please, clear the plugin and CDN cache and check the site after that!

Regards

#209459 Copied
Viewing 6 results - 1 through 6 (of 6 total)