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Related and Up-sell product position - by finleydesign

This topic has 37 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

finleydesign

Participant

August 12, 2015 at 18:08

Hi, sorry just noticed this gets all messy on mobile, and doesn’t seem to matter what I do with CSS i can’t get it to go below the product details and other tab info etc

#79684 Copied
Eva Kemp

Support staff

August 12, 2015 at 19:07
Hello,

Try to use this code in child style.css:
```
@media (max-width: 480px) { .col-md-3.col-md-pull-9.single-product-sidebar.sidebar-left { 
   display: inline-block;
    width: 100%;
}}
```
Regards,
Eva Kemp.
#79691 Copied
finleydesign

Participant

August 13, 2015 at 09:10

No sorry that didn’t do anything

#79803 Copied
Eva Kemp

Support staff

August 13, 2015 at 11:34
Hello,

I’ve added this code in child style.css:
```
@media (max-width: 992px) { .product-content {
    display: inline-block;
    width: 100%;
}}
```
Please check the site now.

Regards,
Eva Kemp.
#79843 Copied
finleydesign

Participant

August 25, 2015 at 16:41

Everything still doesn’t work on the single product view, the whole product description overlaps the footer

#82251 Copied

Eva Kemp

Support staff

August 26, 2015 at 10:07

Hello,

Sorry, but I don’t see any issues:
http://storage2.static.itmages.com/i/15/0826/h_1440579939_2860795_347028313d.png
Try to clear browser cache and check again.

Regards,
Eva Kemp.

#82347 Copied

finleydesign

Participant

August 26, 2015 at 12:45

Are you viewing this on a mobile phone or browser?? The browser won’t show the issue, but it does appear on mobile device itself

#82406 Copied

Eva Kemp

Support staff

August 26, 2015 at 14:35

Hello,

I’ve checked single product page on mobile device and it’s shown fine:
http://prntscr.com/893g6x
What devices are you checking in?

Regards,
Eva Kemp.

#82462 Copied

finleydesign

Participant

August 26, 2015 at 14:58

Blimey what phone are you on, havn’t see a browser like that since the 80’s 🙂

I have the Iphone 5 and I get (see private)

Please, contact administrator
for this information.

#82485 Copied

Eva Kemp

Support staff

August 27, 2015 at 10:36

Hello,

Are we talking about the domain http://www.phg-uk.com?
I’ve checked it, but don’t see any issues.

Regards,
Eva Kemp.

#82687 Copied

finleydesign

Participant

September 2, 2015 at 10:53

So you have seen the image attached above and see no issue?? How can you not see an issue, thats an actual screen grab from an iPhone 5

#83895 Copied

finleydesign

Participant

September 10, 2015 at 09:55

Bump, Hi still not sure how you can see that screenshot form an actual mobile and say you do’t see a problem, ignoring this post doesn’t make it go away!

#85888 Copied

Eva Kemp

Support staff

September 10, 2015 at 12:20

Hello,

We’re sorry for a long delay.
Please update parent theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#85923 Copied

finleydesign

Participant

September 23, 2015 at 13:29

Didn’t make any diffference, I am testing this on simplyplush.co.uk which I have updated to the latest still me and the client had the mobile phone issue

#88809 Copied

Stan Russell

Participant

October 7, 2015 at 10:25

Hello finleydesign,

We’re sorry for a delay.
Do you still have this issue with our theme?

Regards,
Stan Russell.

#92094 Copied

finleydesign

Participant

October 21, 2015 at 12:29

Yes no one replies!

#95323 Copied

Eva Kemp

Support staff

October 21, 2015 at 13:18

Hello,

As I remember we edited files for you to display related products just under the content, and not under sidebar on single product page.
Please cancel all changes and revert default theme files back. After that check your site.

Thank you.

Regards,
Eva Kemp.

#95338 Copied
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