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Reinstallation & Visual composer install ISSUES!

This topic has 6 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Robert Hall

  • Avatar: HLB2013
    HLB2013
    Participant
    August 17, 2014 at 18:57

    Hi,

    im trying to reinstall the theme, and update visual composer, but im getting these error messages: –

    Theme image

    VC image1

    #12761 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2014 at 21:15

    Hello,

    Please provide us with FTP and wp-admin panel credentials. Also please upload the theme archive in the themes folder via FTP.
    Thank you.

    Regards,
    Eva Kemp.

    #12766 Copied
    Avatar: HLB2013
    HLB2013
    Participant
    August 17, 2014 at 21:41

    The archive file has been uploaded and that went fine.

    Please, contact administrator
    for this information.
    #12767 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 18, 2014 at 06:14

    Hello,

    Please provide us with FTP credentials as well. You didn’t specify a host.

    Regards,
    Robert Hall.

    #12773 Copied
    Avatar: HLB2013
    HLB2013
    Participant
    August 18, 2014 at 07:15

    Hi, i have now managed to reinstall the theme, but i still have an issue with Visual Composer!

    Please, contact administrator
    for this information.
    #12786 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 18, 2014 at 08:31

    Hello,

    I’ve updated your Visual Composer. You will see it if you start to edit some pages.

    Regards,
    Robert Hall.

    #12799 Copied
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