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Registration user Name in login/register widget

This topic has 11 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

Maher alshaheri

Participant

October 3, 2021 at 13:13

hi support
i have issue regarding the name in login/register widget that disappear after login in with correct user and password
FOR EXAMPLE
1- AFTER LOGIN https://prnt.sc/1umdzyu
2- AFTER CLICK THE MAIN MENU https://prnt.sc/1ume
3- login user name disappear https://prnt.sc/1umekwu

woocommerce privacy setting
https://prnt.sc/1umex0b

#304357 Copied Theme version: 8.0.5 WooCommerce version: 5.6.0

10 Answers

Rose Tyler

Support staff

October 3, 2021 at 14:11

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#304359 Copied

Maher alshaheri

Participant

October 3, 2021 at 15:52

hey i sent the user and pass in private content and thank you for helping me

Please contact administrator
for this information.

#304363 Copied

Olga Barlow

Support staff

October 4, 2021 at 13:52

Hello,

I see the username once I logged in https://prnt.sc/1ur2r3q
And login text displays for the unlogged in users https://prnt.sc/1ur2tiz
So, I don’t understand your issue. Could you, please, explain in more detail what is wrong?

Regards

#304412 Copied

Maher alshaheri

Participant

October 4, 2021 at 18:02

look boss my language is not good in English i will try to explain and please try to understand me after login with the credential the user name showed in unsername place but when click on main menu page the username disappear and showed < Register/Login > text
so please try login in with this user and pass

1- https://prnt.sc/1urv7c4
2- https://prnt.sc/1uruzgs
3- https://prnt.sc/1urvgqf
4- https://prnt.sc/1urvmlq
i tried my best to explain the issue please can u help me

Please contact administrator
for this information.

#304490 Copied

Olga Barlow

Support staff

October 4, 2021 at 18:48

Hello,

Looks that issue was related to cache plugin. I have cleared the cache and everything is ok with the username.

Regards

#304504 Copied

Maher alshaheri

Participant

October 4, 2021 at 19:08

as usual u r the best i wish u the best in ur live

#304509 Copied

Maher alshaheri

Participant

October 4, 2021 at 20:02

can u please recommend a cache plugin for me

#304517 Copied

Olga Barlow

Support staff

October 5, 2021 at 10:41

Hello,

I like WPRoket (but it’s paid plugin). You may also try W3 Total cache (it’s free).

Regards

#304577 Copied

Maher alshaheri

Participant

October 6, 2021 at 18:59

thank you

#304827 Copied

Rose Tyler

Support staff

October 7, 2021 at 06:41

Hello,

You’re welcome!

Regards

#304833 Copied
Tagged: login, name, register, registration, templates, user, widget, woocommerce, wordpress
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