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Topic: registration user Name in login/register widget

Maher alshaheri

Participant

October 3, 2021 1:13 pm

hi support
i have issue regarding the name in login/register widget that disappear after login in with correct user and password
FOR EXAMPLE
1- AFTER LOGIN https://prnt.sc/1umdzyu
2- AFTER CLICK THE MAIN MENU https://prnt.sc/1ume
3- login user name disappear https://prnt.sc/1umekwu

woocommerce privacy setting
https://prnt.sc/1umex0b
Site URL: hidden
Theme version: 8.0.5
WooCommerce version: 5.6.0

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Rose Tyler

Support staff

October 3, 2021 2:11 pm

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

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Maher alshaheri

Participant

October 3, 2021 3:52 pm

hey i sent the user and pass in private content and thank you for helping me

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support staff only.

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Olga Barlow

Support staff

October 4, 2021 1:52 pm

Hello,

I see the username once I logged in https://prnt.sc/1ur2r3q
And login text displays for the unlogged in users https://prnt.sc/1ur2tiz
So, I don’t understand your issue. Could you, please, explain in more detail what is wrong?

Regards

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Maher alshaheri

Participant

October 4, 2021 6:02 pm

look boss my language is not good in English i will try to explain and please try to understand me after login with the credential the user name showed in unsername place but when click on main menu page the username disappear and showed < Register/Login > text
so please try login in with this user and pass

1- https://prnt.sc/1urv7c4
2- https://prnt.sc/1uruzgs
3- https://prnt.sc/1urvgqf
4- https://prnt.sc/1urvmlq
i tried my best to explain the issue please can u help me

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

October 4, 2021 6:48 pm

Hello,

Looks that issue was related to cache plugin. I have cleared the cache and everything is ok with the username.

Regards

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Maher alshaheri

Participant

October 4, 2021 7:08 pm

as usual u r the best i wish u the best in ur live

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Maher alshaheri

Participant

October 4, 2021 8:02 pm

can u please recommend a cache plugin for me

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Olga Barlow

Support staff

October 5, 2021 10:41 am

Hello,

I like WPRoket (but it’s paid plugin). You may also try W3 Total cache (it’s free).

Regards

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Maher alshaheri

Participant

October 6, 2021 6:59 pm

thank you

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Rose Tyler

Support staff

October 7, 2021 6:41 am

Hello,

You’re welcome!

Regards

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