Registration New Vendor is Not Possible - by Choovak

This topic has 6 replies, 2 voices, and was last updated 6 years ago ago by Olga Barlow

  • Avatar: Choovak
    Choovak
    Participant
    March 28, 2018 at 11:33

    Hi there,

    There is coding issue during filing registration form for new vendor. After filling First name there is sign (X) appears so that means filling form is not working and not allowing proceed with vendor registration .

    Please advice whats needs to be done, whats the solution. You can have a look follow the link below.

    Waiting for your soonest reply.

    Thanks and regards

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 29, 2018 at 09:24

    Hello,

    Provide FTP access to your site to check the problem in more details.

    Regards

    Avatar: Choovak
    Choovak
    Participant
    March 29, 2018 at 15:21

    as requested

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 29, 2018 at 15:53

    Hello,

    We have checked this option with the official WooCommerce theme (every third-party plugin created for WC should work fine with the official theme!) and found that the same issue persists if you inspect the code but you don’t see it because default theme does not have styles for the error messages, our theme has styles. We have added custom CSS to remove the styles for that empty labels. Contact Dokan plugin author if you don’t want to have those labels in code.

    Regards

    Avatar: Choovak
    Choovak
    Participant
    March 30, 2018 at 00:17

    Im just checking registration form for vendor http://dev.flawless.com.au/my-account/ . I filled in all empty forms when I choose – Im a vVendor. I can see error signs now but button REGISTER is not working.

    Please let me know how to make button clickable.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2018 at 09:10

    Hello,

    I have created vendor account and did not face any issues http://prntscr.com/iye5or
    This form is Dokan plugin form. Contact plugin author if you have any problems with it. We provide support for theme options and bugs.

    Regards

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