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Registration issue - by Jigar - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

  • Avatar: Jigar
    Jigar
    Participant
    April 28, 2016 at 14:04

    Hello,

    I have very strange issue on registration. When I try to register first time through the registration form, its not working. However I try with same username and password second time its working.

    Do you have any idea what’s the reason?

    I tried in different browser also but got the same result.

    Please, contact administrator
    for this information.
    #123352 Copied
    2 Answers
    Avatar: Jigar
    Jigar
    Participant
    April 28, 2016 at 14:10

    Hello,

    One more thing I am getting this issue in only on WP-Engine server. This is working fine in development server.

    So any idea is there any session/cache issue on server side?

    Thanks

    #123355 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 28, 2016 at 17:08

    Hello,

    I’ve just tried to register an account and it has been registered from the 1st time. You may ask your hosting provider support regarding this issue.

    Best regards,
    Jack Richardson.

    #123393 Copied
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