Registration is currently disabled. Please try again later.

This topic has 12 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: therocks36
    therocks36
    Participant
    August 19, 2015 at 22:20

    Nobody can register on my site.

    – Have read documentation and everything is set as said.
    – De-activated all plugins nothing changes
    – Have switch from child to standard theme nothing changes
    – …

    Don’t know what else to try

    Thanks.

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: therocks36
    therocks36
    Participant
    August 20, 2015 at 07:14

    FYI there seems we’re not the only ones with the same problem running 8theme, found these with a Google search of the error message within the first 3 page results:

    http://ninto.net/register/
    https://www.keepzelink.com/je-minscris/
    http://thejaviers.com/registration/
    http://www.underwearspecial.com/register/
    http://oxynova.ca/register/
    http://boutiquelapenderie.ca/register/

    Just in case you want to be pro-active and contact them when you find the issue.

    Avatar: therocks36
    therocks36
    Participant
    August 20, 2015 at 07:39

    Clicking the “Create an account” on checkout page and placing an order works. Order is placed and user is created.

    Thanks.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2015 at 08:27

    Hello,

    You need enable registration in Settings > General > Membership and mark “Anyone can register”.

    Regards,
    Eva Kemp.

    Avatar: therocks36
    therocks36
    Participant
    August 20, 2015 at 08:30

    Multisite… This is done in the network settings. Everything is setup so my users can register but they still can’t register.

    Thanks.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2015 at 11:05

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: therocks36
    therocks36
    Participant
    August 20, 2015 at 13:05

    Here we go.

    Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 10:45

    Hello,

    The issue has been fixed.
    Please check registration page now.

    Regards,
    Eva Kemp.

    Avatar: therocks36
    therocks36
    Participant
    August 21, 2015 at 13:29

    Perfect, can we now know what to do so we can do the same on the live site? This was staging so we could make tests and not disturb customers.

    Thanks.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 14:03

    Hello,

    The file wp-content/themes/woopress/et-registration.php was edited. You can reupload it from the staging site to your live site.

    Regards,
    Eva Kemp.

    Avatar: therocks36
    therocks36
    Participant
    August 21, 2015 at 14:15

    Thank you.

    Avatar: Eva
    Eva Kemp
    Participant
    August 21, 2015 at 14:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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