The register theme button is not clickable and the “I agree that my purchase code and user data will be stored by 8theme.com” is checked correct.
How do I fix this?
This topic has 11 replies, 5 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler
The register theme button is not clickable and the “I agree that my purchase code and user data will be stored by 8theme.com” is checked correct.
How do I fix this?
Hello,
Go to Downloads page https://www.8theme.com/downloads and download theme version 6.3.9.1. Install it, clear browser cache and try again.
If it does not help then provide us with WP Dashboard access.
Regards
After downloading 6.3.9.1 I find that the Xstore theme inside is written 5.1.6.1
(I didn’t install it, this is what is written on the .zip folder: XStore_Theme_v.5.1.6.1.zip)
Hello,
Try to download again, please.
Regards
So what should I do?
i have the same problem i just buy the template!! what do i do?
Also y download the last version from here and it have the same problem!!
still have the same problem i cant install the template the activate is unclickable!! the button!!
Same problem here, downloaded last versión , register button remains unclikable , waiting for solution .
Hello, Youssef Ahmed
Install the latest versions of the theme (6.3.9.1) and Core plugin (2.3.9.1). Mentioned versions can be downloaded from this page – https://www.8theme.com/downloads/
Regards
Hello Daniel,
With the latest versions of the theme and Core plugin, you should not face any problem with the activation. Please make sure that XStore is 6.3.9.1v and Core – 2.3.9.1v. Go to Dashboard > Updates > click “Check again” button to get new versions of the theme and core plugin, or download archives of latest versions from this page – https://www.8theme.com/downloads/
Let us know if you need any further assistance.
Regards
Hello A1varock,
Please check versions of the theme and Core plugin one more time, clear cache, and try to activate the theme then.
If this doesn’t help, submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide temporary wp-admin and FTP access, and we will help.
Regards
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