Register Theme Button is not clickable – tried many things

This topic has 6 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: M. Alaei
    Kando
    Participant
    August 12, 2020 at 13:49

    Please see private content area

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 13:55
    Avatar: M. Alaei
    Kando
    Participant
    August 12, 2020 at 13:59

    Hi, thanks for your fast reply. That is what I did as mentioned in my ticket and did not work.
    Has it maybe to do with the WordPress version 5.5 I am on?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 14:03

    Hello,

    You did not update theme to version 6.3.9.1 http://prntscr.com/tydniy
    Please, update theme to version 6.3.9.1.

    Regards

    Avatar: M. Alaei
    Kando
    Participant
    August 12, 2020 at 16:54

    That did help indeed. Thanks.
    Now I am facing issues with Theme activation. When activating XStore Core plugin, the system hangs with the below action. It takes more than an hour and nothing happens. Any suggestion here?
    Importing demo content…
    Please wait, it may take up to 2 minutes.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 17:05

    Hello,

    Did you install theme version 6.3.9.1? Maybe you downloaded the older version. If yes then redownload archive again. You need to install 6.3.9.1 version. Or provide us with WP Dashboard access to your site.

    Regards

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