Register theme button is freezed. - by marchekamna

This topic has 2 replies, 2 voices, and was last updated 5 years, 4 months ago ago by John Holden

  • Avatar: marchekamna
    marchekamna
    Participant
    August 16, 2020 at 19:16

    Hi Team,

    I am unable to activate the theme using the purchase code because the register button is freezed.

    I have activated the theme before but my whole WordPress files and folders got deleted : from IONOS.COM my hosting today.

    I am using the latest version of all the xstore theme and plugin .

    Help me please

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: John Holden
    John Holden
    Participant
    August 17, 2020 at 05:15

    Hi,

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

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