• 

  marchekamna

  Participant

  August 16, 2020 at 19:16

  Hi Team,

  I am unable to activate the theme using the purchase code because the register button is freezed.

  I have activated the theme before but my whole WordPress files and folders got deleted : from IONOS.COM my hosting today.

  I am using the latest version of all the xstore theme and plugin .

  Help me please

  Please, contact administrator
  for this information.

  #248122 Copied Theme version: 6.3.9.1
  1 Answer
  

  John Holden

  Participant

  August 17, 2020 at 05:15

  Hi,

  Please send:

  – FTP info (server, username, password, port)
  – Admin info (wp-admin URL, username, password)

  I will check this problem for you.

  Regards,
  Hung PD

  #248142 Copied
• Viewing 2 results - 1 through 2 (of 2 total)