Regarding Theme Purchase- premium plugins

This topic has 4 replies, 2 voices, and was last updated 1 year, 12 months ago ago by Olga Barlow

  • Avatar: WeMee Store
    WeMee Store
    Participant
    April 2, 2022 at 19:28

    Hello team,
    Actually, we purchased your X-STORE theme, and on your x-store theme features page you have mentioned that we get access to various premium plugins

    https://i.gyazo.com/8d991323063aff714b2c2f650463fb05.png

    Check this, but we are not able to access these plugins. Please tell me how to access them. It asks for a Purchase key when we try to access its premium version.

    Thanks & Regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 2, 2022 at 21:04

    Hello,

    We include the full, premium versions of all the bundled plugins from the CodeCanyon according to Envato policy https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    Tell me what plugin does require activation to get access to its settings? Maybe provide us with the screenshot for better understanding.

    Regards

    Avatar: WeMee Store
    WeMee Store
    Participant
    April 2, 2022 at 21:32

    Hello,
    We require a premium version of all the bundled plugins recommended by the X-Store theme.

    Also, see this https://i.gyazo.com/3a5b32c5af1682f72d88f4a3b828fde7.png
    it says bundled plugins don’t require any purchase code and if it asks, ignore them. How to ignore them because after clicking on the going premium option, the pricing page of the plugin is opened and we are not able to access the premium version.

    How should I activate all of them?

    Also, none of your recommended plugins that we have installed is premium. All are free versions. Kindly give us access to their premium ones.

    Thanks & Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 3, 2022 at 07:46

    Hello,

    Point is that plugins that we advert in our description (WPBakery page builder, Revolution Slider, GMAPS for VC, Smart Product Viewer, WooCommerce Infinite Scroll and Ajax Pagination, WooCommerce Amazon, WooCommerce subscriptions, Massive Addons, Quform – WordPress Form Builder, YellowPencil Pro, WooCommerce Dynamic Pricing & Discounts, WooCommerce PDF Invoices, FileBird) do not have a free version. Provide us with a link to the page or screenshot with information that the version the mentioned plugins is free and available out of the XStore theme, please. Where did you see such information?

    Could you, please, provide us with the screenshot of the error that you get while trying to access plugins’ settings and that activation is required? Revolution plugin may ask for the activation but if you want to get access to their additional addons plugins. If you want to install additional revolution slider addons ( separate plugins by the way!) then you need personal license. But you don’t need plugin activation to use all the built-in settings and to create/edit sliders that we have on our demo.

    Regards

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