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Refund Request - by bobtheturtle - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Muhammad Zaki

  • Avatar: bobtheturtle
    bobtheturtle
    Participant
    August 11, 2016 at 09:19

    Hi,

    I purchased this theme thinking that I could use the plugins that came with it on other themes. However, that is not the case and was hoping I could a partial refund? Evanto said that you might be able to do this. thank you and sorry for the misunderstanding.

    #136355 Copied
    3 Answers
    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    August 11, 2016 at 12:22

    Hello, bobtheturtle

    Thanks for being our customer and we are sorry that you feel that way using our product.

    As far as we know the plugins we are using with our theme are universal ones and not connected to one theme only.

    Please, specify what issues exactly you have with that. Thanks

    Regards

    #136383 Copied
    Avatar: bobtheturtle
    bobtheturtle
    Participant
    August 11, 2016 at 20:08

    Hi Helen,
    I would like to use the VUltimate_VC_Addons to my other site using Gameleon theme, it installs but says it needs purchase code to activate

    #136426 Copied
    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    August 12, 2016 at 09:16

    Hello,

    No worries, no activation is needed.

    Just keep the plugin updated with our last updates here: https://www.8theme.com/download-plugins/

    Regards

    #136474 Copied
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