Recent orders from account page - by wholeman

This topic has 5 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: wholeman
    wholeman
    Participant
    September 18, 2015 at 06:40

    Hello,

    We cannot see recent orders from account page.

    How can it appear?

    Our SFTP credential is below.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2015 at 07:44

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: wholeman
    wholeman
    Participant
    September 25, 2015 at 04:02

    I updated to 2.9, recently latest version.
    However it does not show still.

    Please check again.

    Avatar: wholeman
    wholeman
    Participant
    October 4, 2015 at 07:20

    Can anyone answer this?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2015 at 18:28

    Hello,

    I’ve checked orders in “My Account” page and they are shown:
    http://storage4.static.itmages.com/i/15/1005/h_1444066058_3042177_19823a3b2c.png
    http://storage2.static.itmages.com/i/15/1005/h_1444066039_3673178_de7a82304d.png

    Try to check it in another browser.

    Regards,
    Eva Kemp.

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