Receiving vc-backend-actions-js (missing) error in Query Monitor

This topic has 8 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: jtsainte
    jtsainte
    Participant
    February 15, 2022 at 23:33

    It shows wp-content/themes/xstore/framework/assets/js/admin-vc.js as a missing dependency

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 17:27

    Hello,

    1/ Do you use the latest version of WPBakery plugin?
    2/ On what page and what extension do you use to see this error?
    3/ Try to disable 3rd party plugins and check if this remove the error.

    Regards

    Avatar: jtsainte
    jtsainte
    Participant
    February 17, 2022 at 22:00

    1. Yes, WPBakery is updated to 6.8
    2. The extension is Query Monitor
    3. I disabled all plugins and nothing changed
    4. I updated the PHP to 7.4.23, now I am seeing –
    Missing Dependencies – bootstrap (missing) child-style
    Missing Dependencies – parent-style, bootstrap (missing)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 07:24

    Hello,

    Thanks for the reply.
    Please provide temporary wp-admin and FTP access, so I can pass your report to our dev team.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: jtsainte
    jtsainte
    Participant
    February 22, 2022 at 14:27

    Thanks…

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2022 at 19:31

    Hello,

    Could you, please, fix the SSL error on your site? (Check the screenshot if Private)
    Reply back after that and we’ll be able to proceed with your issue.

    Regards

    Please contact administrator
    for this information.
    Avatar: jtsainte
    jtsainte
    Participant
    February 22, 2022 at 20:51

    I have https on my screen.

    Thanks…

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2022 at 11:14

    Hello,

    Chrome does not allow to check your site https://recordit.co/GfIAeumAt5
    I was able to log in using FF but take that moment into account for your future customers. I would recommend you to contact your hosting provider about SSL issue for your site when you check that in Chrome.

    About Query Monitor errors.
    You used our of date code in child theme functions.php https://gyazo.com/5a0d107ca39dc5cf43bb8f3ceca5dd44 I have updated that and there are not any errors anymore. Check now, please.

    Regards

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