Re-order Product Tabs - by finleydesign - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: finleydesign
    finleydesign
    Participant
    February 4, 2016 at 11:27

    Hi, I need to re-order the Tabs, the issue we have is directly on each product we are using the “custom Tab” part of the theme, the issue is we are adding a specification section which of course is quite important and really needs to be next to the description, however what ever we add as a custom tab gets added to the end of the list

    12 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 4, 2016 at 12:34

    Hello,

    Please refer to Woocommerce documentation how to re-order tabs:
    https://docs.woothemes.com/document/editing-product-data-tabs/

    Best regards,
    Jack Richardson.

    Avatar: finleydesign
    finleydesign
    Participant
    February 4, 2016 at 13:12

    I have done, this method doesn’t work

    Avatar: stan
    Stan Russell
    Participant
    February 4, 2016 at 14:39

    Hello finleydesign,

    in this case please provide us with admin and FTP credentials for your site in private content. We will check your site.

    Regards,
    Stan Russell.

    Avatar: finleydesign
    finleydesign
    Participant
    February 4, 2016 at 15:24

    Thank you, details in private area

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:25

    Hello,

    We can’t access wp-admin panel, there is a notice “You must log in to access the admin area.”
    Also provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: finleydesign
    finleydesign
    Participant
    February 4, 2016 at 17:27

    Sorry drop the wp-admin part then login via the splash page

    Avatar: finleydesign
    finleydesign
    Participant
    February 5, 2016 at 13:41

    Hi, did you manage to get in ok?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 5, 2016 at 13:43

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: finleydesign
    finleydesign
    Participant
    February 5, 2016 at 13:44

    FTP attached

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    February 5, 2016 at 16:19

    Hello,

    Unfortunately it can’t be done the way you want.
    We can only move custom tabs to be displayed first and default Woocommerce tabs after them.
    Do you agree with it?

    Regards,
    Eva Kemp.

    Avatar: finleydesign
    finleydesign
    Participant
    February 5, 2016 at 17:31

    Sorry but if Woocommerce advise themselves how to move them, which I am sure mean much more to you guys than me, why can’t this be done?

    Avatar: Eva
    Eva Kemp
    Participant
    February 5, 2016 at 19:49

    Hello,

    There is difference in the code between our custom tabs and default Woocommerce tabs.
    A lot of code needs to be overwritten in Woocommerce files and it requires additional customization which is beyond our basic support scope, so in this case we can only move our custom tabs to be displayed first in priority.

    Regards,
    Eva Kemp.

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Re-order Product Tabs’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.