Rating and customer review to appear under the title

This topic has 5 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

  • Avatar: Ramin
    Ramin
    Participant
    November 30, 2023 at 18:49

    Hi, I use prebuild theme which name is “Niche Market 03”. In the single product page, I want ratings and the reviews to appear under the title as shown in the image. Can you please help me?

    https://ibb.co/YpY6vrP

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 1, 2023 at 07:19

    Hello, @Ramin,

    Thank you for reaching out to us with your request. We are pleased to guide you through the process of customizing your product page. Please follow the instructions below:

    1. Access the Customizer by navigating to ‘Customizer > WooCommerce (Shop) > Single Product Builder’.
    2. Scroll to the bottom to find a selection of element tabs. Drag and drop these elements into the appropriate sections as needed.
    3. Utilize the left sidebar to discover a variety of elements. Here, you can modify their settings, including options like ‘Ratings and Reviews’.

    For your convenience, we have provided visual aids to assist you with this process. You can view them at the following links:
    https://ibb.co/T8hgBsb
    https://ibb.co/dWkhSjT

    Additionally, to include reviews directly beneath the product title, you may use the “tab” element. Within the tab element’s settings, you have the option to display only the reviews. You can also adjust the settings to suit your preferences. A visual guide for this step is available at the following link:
    https://ibb.co/d4c8hp0

    Should you require any further assistance, please do not hesitate to contact us.

    Warm regards,
    The 8Theme Team

    Avatar: Ramin
    Ramin
    Participant
    December 1, 2023 at 19:33

    Hi, thanks for your help. I do as you show. But ratings are not shown under title. Please, look at image.

    https://ibb.co/yWMpkTV

    Avatar: Ramin
    Ramin
    Participant
    December 1, 2023 at 19:42

    I think I found my answer in other topic. By default for XStore theme if a product has 0 reviews, the stars, text, link and review count are all hidden, right? If yes, how can I enable ratings and reviews even if there are 0 reviews?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 2, 2023 at 05:39

    Hello, @Ramin,

    I hope this message finds you well.

    I would like to clarify that your understanding is indeed correct. However, I must explain that the feature in question is not a part of the Xstore’s capabilities but rather a default functionality of WooCommerce. Unfortunately, WooCommerce does not provide an option to display ratings for products that have not yet received any ratings. To implement such a feature, custom coding would be required.

    For further assistance and guidance on this matter, we respectfully suggest reaching out to the WooCommerce support team. They are best equipped to provide you with the necessary support for custom code solutions. You can contact them via the following link: https://wordpress.org/support/plugin/woocommerce/

    Thank you for your understanding, and please do not hesitate to contact us should you have any more questions.

    Best regards,
    The 8Theme Team

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