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Topic: Random order in catalog mode - by Leonidas

Leonidas

Participant

November 3, 2021 7:32 pm

Hi Awesome support team.
Pls go here…
https://aline.gr/product-category/upnodwmatio/efivika-paidika-ypnodwmatia/
there is a category of kids rooms. There are nine (9)
If you click the 1st for example and then try to go to the next from arrows, the order is random, it shows bedrooms, offices etc
pls look video to understand
https://aline.gr/product-category/upnodwmatio/efivika-paidika-ypnodwmatia/

Thanks
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Theme version: 8.0.9
WooCommerce version: 5.8.0

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Olga Barlow

Support staff

November 4, 2021 11:04 am

Hello,

Thank you for using our theme.

1) you did not provide video and I’m not sure what arrow you are talking about. Provide video or screenshots for better understanding.

2) Access to Dashboard is limited https://prnt.sc/1yb6ak6 Change permissions for our user to allow us access to Theme options, WooCommerce options, products, categories.

Regards

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Leonidas

Participant

November 4, 2021 6:30 pm

Hi,
1. Sorry, you are right,
pls see the video to understand
https://www.awesomescreenshot.com/video/5885282?key=62d2096b090c7ab9d748cc627842b8d3

2. Access is not limites, we just have hide few items for the user. Just please press “Toggle Button” and you will see all Admin menu items.

Thanks

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Olga Barlow

Support staff

November 5, 2021 4:02 pm

Hello,

1) WooCommerce displays products from the parent category Υπνοδωμάτιο, not from the subcategories. Both products were added to Υπνοδωμάτιο category.

2) What toggle do you mean? There is no any additional toggle to show all the Dashboard items https://prnt.sc/1yfn8ex Anyway, it’s not necessary anymore.

Regards

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