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Random four loading wheels on the shop page

This topic has 3 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

TSpinde

Participant

February 26, 2024 at 21:22

On this page https://develop.citizendata.de/shop/, while loading, there are 4 loading wheels. How can we remove and avoid them? They disappear after a few seconds.

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#384873 Copied Theme version: 9.2.8

2 Answers

Tony Rodriguez

Support staff

February 27, 2024 at 08:40

Hello, @TSpinde,

Thank you so much for purchasing our theme and contacting our support center.

Upon thorough review of your website, we are pleased to inform you that we have not identified any issues from our end. It appears that the problem you are experiencing may be related to cache on your side. Please clear your browser cache and check again.

To assist you further, we have created a video tutorial which we believe will be helpful in resolving the matter. You can find this video in the private content area designated for your reference.

If the issue persist, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Should you require any additional assistance or have further inquiries, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#384915 Copied

Andrew Mitchell

Support staff

February 27, 2024 at 09:02

Dear TSpinde,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#384921 Copied
Tagged: best woocommerce themes, effective woocommerce themes, improved shop page loading, loading wheels feature, random four loading wheels, shop page enhancements, top selling woocommerce
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Random four loading wheels on the shop page

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