Quickview Sidebar Showing Elementor Code

This topic has 2 replies, 2 voices, and was last updated 11 months ago ago by Tony Rodriguez

  • Avatar: Andre
    Andre
    Participant
    August 24, 2023 at 20:58

    Hi,

    if somone clicks on the quickview, the sidebar appears. If you click on “More” (or “Mehr” in German) the following Code appears:

    https://snipboard.io/VH7WcU.jpg

    Do you have any clue?

    Thanks in advance!

    André

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 25, 2023 at 06:13

    Hello, @Andre,

    We appreciate your recent purchase of our theme and your subsequent contact with our support center.

    We are pleased to inform you that the issue you reported has been resolved. We kindly request you to revisit your site after clearing your browser cache.

    We have adjusted the “More Details” Length (Chars) in Xstore > Theme Options > WooCommerce > Shop elements > Quick view. You can view the changes at this link: https://imgur.com/wxXqM1O.

    The issue arose due to the presence of tags in the description. When an excerpt is taken to display in Quick View, some unclosed tags were causing the problem.

    For further reference, please refer to the image provided at this link: https://imgur.com/jsjfX26.

    Should you have any further questions or concerns, please feel free to contact us. Our support team is always ready and willing to assist you.

    Best Regards,
    8Theme’s Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.