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Quick View and image change and quantity change issue

This topic has 9 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Bhuvah

Bhuvah

Participant

March 1, 2021 at 08:33

Hi,
Product Quick View and product quantity change to add to cart button and product image doesn’t change if the product has more than 1 image option work when I am login in the account as admin but my customer reports me that option doesn’t work.
So I also tested the same. I log out of the account and I try the same but doesn’t work.
so please tell me how I can resolve these issues.

#277031 Copied Theme version: XStoreVersion: 7.2.5 WooCommerce version: 5.0.0

8 Answers

Rose Tyler

Support staff

March 1, 2021 at 08:48

Hello,

Do you use CDN, server cache, or cache plugin? Try to clear all cache and check then. Try to temporarily disable the cache at all.

Regards

#277035 Copied

Bhuvah

Participant

March 2, 2021 at 06:06

Hi,
I don’t use CDN. Yes, I use the cache plugin. So I cleared the cache but still, I am facing the same issue. and also after updating Elementor pro I am facing a new issue too the home page doesn’t show any product. Only the header and footer are showing.

#277243 Copied

Olga Barlow

Support staff

March 2, 2021 at 14:38

Hello,

I see js errors in the console. Provide us with WP Dashboard access to your site. Probably something is related to cache plugin settings.

Regards

#277321 Copied

Bhuvah

Participant

March 2, 2021 at 17:40

please resolve these below issues only.
1. Product Quick View and product quantity change to add to cart button and product image doesn’t change if the product has more than 1 image option work when I am login in the account as admin but my customer reports me that option doesn’t work.
So I also tested the same. I log out of the account and I try the same but doesn’t work.
2. I was using woocomerce storefront theme but some month ago i purchase xstore theme and few days ago i change theme to xstore theme. I have completed my necessary change those i want and now website is live.

But now my website is too slow with gtmatrix and google site speed test rank is 9 only.

and in woocommerce theme website speed was 95+ in gtmatrix.

My website is already on VPS server.
Note: Remember this thing that before change xstore theme my website speed was 95+… website speed decrease only after changing theme to xstore.
3. Any suggestion and recommdation for me to this website

Please contact administrator
for this information.

#277366 Copied

Olga Barlow

Support staff

March 3, 2021 at 18:24

Hello,

1) Don’t enable Remove jQuery Migrate option https://gyazo.com/6c2ef27a9351f94df33aa7eaa353c355

2) I see the following error while trying to check the plugins or open customizer https://gyazo.com/98f0d917b5d96b3c1e6d5aa1bdbbedd1 So, I would recommend you to contact your hosting provider to fix this because theme users much more resources than the default WP theme and issues with the DataBase also slows down the site.

Also, you may try this https://nitropack.io It helps to improve results a lot.
Our developers’ team is working on the theme speed improvements and we’ll release the speed update once it’s ready.
If you are not satisfied with the theme speed we are ready to give you refund.

Regards

#277607 Copied

Bhuvah

Participant

March 5, 2021 at 13:40

My dear still my first issue doesn’t resolve. I appreciate your suggestion for Nito but please resolve the first issue.
1. Product Quick View and product quantity change to add to cart button and product image doesn’t change if the product has more than 1 image option work when I am login in the account as admin but my customer reports me that option doesn’t work.

Please contact administrator
for this information.

#277919 Copied

Olga Barlow

Support staff

March 5, 2021 at 14:23

Hello,

Don’t enable this option https://prnt.sc/10dozwd it causes js errors https://prnt.sc/10dp0kb and problem with the QV and other scripts.

Regards

#277933 Copied

Bhuvah

Participant

March 6, 2021 at 02:07

Yes, Now it is perfectly working.. thank you

#277988 Copied
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Quick View and image change and quantity change issue

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