Questions - by thomas - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: thomas
    thomas
    Participant
    December 10, 2020 at 17:58

    Hello Rose,
    i need your help to fix this small problems i have:

    1.Mobile menu load issue ( https://dropmefiles.com/APy3P)

    2.Please help me to find where is the label (hot,new) in menu.

    3.I have small issue with filters. ( i need to have filter close in my shop page )

    My settings now is > Shop page Filters > Open Filter By Default (iniactive)— Sidebar Widgets Content( collapsed always).

    Look my problem here ( https://dropmefiles.com/jVm3l )

    kind regards
    Thomas D.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 11, 2020 at 15:07

    Hello,

    1. If you use the mega menu with the Static Blocks for the main menu we would recommend you to create separate menu with simple subitems http://prntscr.com/w0kdnt instead of the static blocks for the mobile menu.

    2.You can find it in the Menu settings http://prntscr.com/w0kel6

    3. Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: thomas
    thomas
    Participant
    December 11, 2020 at 15:53

    FTP > private content area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 11, 2020 at 18:12

    Hello,

    I have passed your issue to our developers.
    I’ll inform you once they fix the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2020 at 15:06

    Hello,

    For this time we have fixed that the option to close/open toggle widgets should work only for sidebar widgets and not for other areas. If you want us to add an extra option for filter area widgets (to show opened/closed widgets) please write a request on our taskboard and if many users want it too we will move it to process step and give this task to our developers team – https://www.8theme.com/taskboard/

    Regards

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