Question about XStore builders and the single product builders

Hello, @Enjin,

Thank you for using our theme and for contacting us.

We are pleased to inform you that we have incorporated numerous new features in the latest version of our theme, particularly the innovative “XStore builders”.

There are now two methods available for you to create your custom layout according to your specific needs:

1. Utilize the Xstore > Theme options > Single product builder.
2. Employ the Xstore builders > Single product builder with Elementor.

We hope these options will provide you with the flexibility you need to design your layout.

Additionally, The XStore builders have been designed to allow you to create your own layout or design in accordance with your requirements, utilizing the Elementor plugin.

We trust you will find these enhancements beneficial and look forward to your continued use of our services.

Best Regards,
8Theme’s Team.

Hello, @Enjin,

Thank you for your prompt response.

We understand your concern about the XStore single product builder. Currently, we are actively considering this matter and gathering feedback from our valued customers. In one month’s time, we will reach an official decision regarding the future of the XStore single-product builder.

Should we decide to deprecate it, we will provide a clear and ample timeframe for migration, which will extend for a minimum of 6 months. Our primary goal is to ensure a smooth transition for our users.

We appreciate your patience and feedback as we work towards the best possible solution for our theme’s features.

If you have any more questions or need further information, please do not hesitate to reach out.

Best Regards,
8Theme’s Team.

Hello, @Enjin,

Thank you for your response.

If you are utilizing the Single Product Builder feature of XStore builders and would like to display the brands, we kindly request you to import the following template: https://prnt.sc/lz11ISTwGSTf. Please review how the brand is displayed in this template.

In this particular instance, the brand is represented as an image. However, you have the option to display the product brand name and description using the heading element. For instance, you can use this heading:

https://prnt.sc/4-HAq40acVZC.

https://imgur.com/5iAKPb6

We trust this information will be of assistance to you.

Best Regards,
8Theme’s Team

Hello, @Enjin,

Thank you for your request.

This will be added within 3-4 weeks. We are currently working on it.

Best Regards,
8Theme’s Team

Hello, @Enjin,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, @Enjin,

Thank you for getting in touch with us.

We can’t log in – https://prnt.sc/E9TTvTrzFMWj Please check it.

Best Regards,
8Theme’s Team

Hello, @Enjin,

We appreciate your prompt response.

Private Content

Best Regards,
8Theme’s Team

Hello, @Enjin,

Thank you for letting us know.
Our dev team will continue to work on the builder to make it better in new updates.

Best Regards,
8Theme’s Team

Hello, Siddharth,

Thank you for reaching out to us.

To create a custom “Best Selling Products” data source in the XStore theme, you can follow these steps:

1. Go to your WordPress Dashboard.
2. Navigate to XStore > Theme Options > WooCommerce > Product Archive or Product Elements (depending on your version).
3. Use the “Products” element (via WPBakery or Elementor, depending on your page builder) to display products.
4. In the product element settings, choose the “Best Selling” option under the product type or sorting criteria.
5. If you would like to create a custom selection, you can use a product category or tag to group your desired best sellers and then display that group using the “Products” element.
6. Alternatively, you can use a shortcode like:
[products limit="8" columns="4" orderby="popularity"]
This will display the top 8 best-selling products based on WooCommerce sales data.

If you need to create a more advanced or dynamic data source, we recommend using a custom query via a child theme or a plugin that allows custom product queries.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Siddharth,

Thank you for reaching out to us.

Regarding the issue you mentioned with the https://heavennuts.in/shop page displaying inconsistently—sometimes showing all elements and other times only single items—this behavior may be caused by a few different factors, such as caching, plugin conflicts, or incorrect shop page settings.

To help resolve this, please try the following steps:

1. Clear your site and browser cache to ensure you are viewing the most recent version of the page.
2. Check your WooCommerce settings under WooCommerce > Settings > Products > Display to ensure the shop page is correctly configured.
3. Temporarily disable any third-party plugins to see if one of them is causing a conflict.
4. Make sure your theme and all plugins are updated to their latest versions.

If the issue persists after trying the above steps, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Best Regards,
8Theme’s Team

hi i need assistance because my shop page and category page is not working properly, sometimes in shop all products are showing and sometimes not, and biggest issue that please go to this url
https://heavennuts.in/spices_product/
this is the category and on left you wil find “Dry fruit combos” but when i am clicking on “Dry Fruit combo” that time i am expecting only products related to dry fruit combo will open but its not showing the page category wise. Can you please help me to fix this issue. Also, can you please check whether my shop page and category page is setup properly. I am sharing login with you in private window. Please help me to resolve this issue.
Please response