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Quantity of the selected item is displayed correctly in the shopping cart, but not at checkout

This topic has 4 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

Juergen

Participant

February 18, 2024 at 10:15

When I add an AirPods Pro to the cart, it only shows x AirPods Pro at checkout instead of 1 x AirPods Pro

https://www.dropbox.com/s/exunq8nsskeg5ht/2024-02-18_10-05-51.jpg?dl=0

If I increase the number of AirPods Pro to 2, the display in the checkout is still x AirPods Pro instead of 2 x AirPods Pro.

https://www.dropbox.com/scl/fi/v1hqro2d3i3y00jg87ie5/2024-02-18_10-03-00.jpg?rlkey=q1czcz3kg1725gcd2j1qpitwl&dl=0

Do you have any idea what could be causing this?

#383740 Copied Theme version: 9.2.8

3 Answers

Rose Tyler

Support staff

February 18, 2024 at 11:57

Hello, Juergen,

Thank you for reaching out to us with your concern.

Please be advised that the issue you are experiencing is due to the following custom CSS code: https://prnt.sc/_3gSe-4XiZlm

Kind regards,
The 8Theme Team

#383742 Copied

Juergen

Participant

February 18, 2024 at 12:13

Thank you Rose,

I “killed” both entries. Now everything seems to be okay.

Best regards, Juergen

#383745 Copied

Andrew Mitchell

Support staff

February 18, 2024 at 12:13

Dear Juergen,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#383746 Copied
Tagged: best selling themes, checkout display issues, correct item display, shopping cart quantity, woocommerce checkout, woocommerce themes
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Quantity of the selected item is displayed correctly in the shopping cart, but not at checkout

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