Quantity Not Showing Anymore in Shop Section

This topic has 11 replies, 2 voices, and was last updated 1 year, 3 months ago ago by Rose Tyler

  • Avatar: Jeanice
    Jeanice
    Participant
    November 21, 2022 at 14:45

    Low quantity is not showing in main store now but only quick view.

    https://goinathletics.com/product/collegiate-line-emboss-pullover-baby-blue-wash/

    I am able to add out of stock products, but if you go into the quick view it states that the quantity is low or out of stock, the image is missing as well.

    Quick View

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 15:30

    Hello,

    Please check the screenshot of the error in the Private content area.

    We can’t log in to your site – https://prnt.sc/LadZl4oc6l60

    Regards

    Please contact administrator
    for this information.
    Avatar: Jeanice
    Jeanice
    Participant
    November 21, 2022 at 16:12

    you should have got access, try again and I will you let in again…just wait for 10 seconds after you get in…it should load.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 16:49

    Thanks for the reply.
    About stock, check settings in WooCommerce > Settings > Products > Inventory > Stock display format. Theme Options > WooCommerce > Shop elements > Advanced product stock > On and Advanced Stock Locations. Theme Options > WooCommerce > Single Product Layout > Show Product Stock Status

    Regards

    Avatar: Jeanice
    Jeanice
    Participant
    November 21, 2022 at 17:04

    I have not changed anything so I’m not sure why any of this is happening. The directions you stated above are unclear.

    Thanks

    Avatar: Jeanice
    Jeanice
    Participant
    November 21, 2022 at 17:16

    I tried looking for these options and cannot seem to find them.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 17:46

    Please describe the desired result in more detail, so we can guide you.
    About mentioned settings, check screenshots:
    WooCommerce > Settings > Products > Inventory > Stock display format – https://prnt.sc/pBlWU4_yTr_L
    Theme Options > WooCommerce > Single Product Layout > Show Product Stock Status – https://prnt.sc/qVj-ngh6tsFW

    Regards

    Avatar: Jeanice
    Jeanice
    Participant
    November 21, 2022 at 17:50

    thanks, it works now, but do you know how this could have happened?

    thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 18:07

    We are glad that the question was solved. Maybe someone, who has access to the Dashboard of your site, changed settings, we do not know.

    Regards

    Avatar: Jeanice
    Jeanice
    Participant
    November 21, 2022 at 23:21

    Thank you! Can you tell me why the quick view image isnt viewing?
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2022 at 06:54

    You’re welcome!
    Already answered, it is because of Mixed content issue, you need to contact your hosting provided with a screenshot – https://prnt.sc/6n_YTlD5PSH- and ask for help from their side.

    Regards

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