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Quantity discount error variation product / sales booster

This topic has 7 replies, 2 voices, and was last updated 1 months ago ago by Luca Rossi

Hedo

Participant

May 8, 2025 at 10:37

the discount system does not work with a product with variation.
When I click on the button I get the error “variation” it is a mandatory field

Please, contact administrator
for this information.

#443527 Copied Theme version: 9.4.11

6 Answers

Luca Rossi

Support staff

May 9, 2025 at 06:54

Dear @Hedo,

We hope this message finds you well.

Please note that the model field cannot be left empty. In order for the quantity discount feature to function correctly for variable products, each variation must have both the color and model assigned, as demonstrated in the following screenshot:

https://prnt.sc/j8v3yz3e_ZTU

We kindly ask you to edit your product and generate all necessary variations, ensuring that both color and model attributes are properly configured.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#443600 Copied

Hedo

Participant

May 9, 2025 at 14:01

In my opinion it is not the solution to the problem, but a patch to get around a problem.
the variants also exist because they are valid for any model

I will have to look for third-party solutions that probably work correctly

#443659 Copied

Luca Rossi

Support staff

May 10, 2025 at 10:55

Dear @Hedo,

Thank you for reaching out to us.

Regrettably, when adding a variable product to the cart in WooCommerce, it is required that all associated attributes be selected in order to proceed.

We sincerely appreciate your feedback and would like to encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea receives sufficient support from other users, our development team will thoroughly consider its implementation in a future update.

If you have any further questions or need additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#443742 Copied

Hedo

Participant

May 13, 2025 at 12:08

The “modello” value is not empty, if I choose it from the options in the frontend (I don’t need to create a variant) I can insert it into the cart, while with your extension it doesn’t work.

#444115 Copied

Hedo

Participant

May 13, 2025 at 12:29

even with just one attribute

Please contact administrator
for this information.

#444131 Copied

Luca Rossi

Support staff

May 13, 2025 at 12:49

Dear @Hedo,

We hope this message finds you well.

We would like to inform you that the Quantity Discount feature utilizes AJAX to add products to the cart. This requires that each product variation includes both a color and a model.

Upon review, we noticed that variation ID 3618 did not have any associated models, which you can verify here: https://tinyurl.com/2xo9dqj4.

To resolve this issue, we have removed variation ID 3618 and regenerated all product variations to ensure that each one includes a model. You can view the updated variations here: https://tinyurl.com/29zhorn9.

Everything is now functioning correctly. Could you please check on your end to confirm?

Best regards,
The 8Theme Team

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