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Quantity amount - by Diana Nikolova - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Daniel Partadzhiev
    Diana Nikolova
    Participant
    August 30, 2023 at 14:39

    Hello, when I select the quantity of the products, it shows 1 – then 4 – 7 -10-13 etc., how to fix this problem >

    #366143 Copied Theme version: 1.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2023 at 14:50

    Hello, Diana Nikolova,

    Thank you for contacting us and for using XStore.

    1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

    2/ Make sure that the problem is not caused by custom changes in files.

    Kind Regards,
    8theme team

    #366144 Copied
    Avatar: Daniel Partadzhiev
    Diana Nikolova
    Participant
    August 30, 2023 at 14:54

    Thank you for your reply, there are no errors registered in the system, I have deleted the cache several times, could you please check further?

    Please contact administrator
    for this information.
    #366145 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2023 at 15:37

    Hello, Diana Nikolova,

    As we can see, it works fine now -https://gyazo.com/0c9da0ec38ad7a7588d21aa2da483c78
    Have you solved the problem?

    Kind Regards,
    8theme team

    #366157 Copied
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