• 

  ahdotta

  Participant

  February 22, 2017 at 02:48

  Hello,

  1 – The quantity to be purchased, is not appearing on the product page, how do I appear?

  https://vovojaneth.com.br/loja/bau-multiuso-marrom/

  2 – When adding a product to the cart, there is no message saying that the product went to the cart, how to proceed to appear a box stating the addition of the product to the cart?

  The test can be done here: https://vovojaneth.com.br/loja/bau-multiuso-marrom/

  Please, contact administrator
  for this information.

  #155434 Copied Theme version: 3.8 WooCommerce version: 4.7.2
  7 Answers
  

  ahdotta

  Participant

  February 22, 2017 at 21:08

  problem solved

  Updated Core plugin

  #155528 Copied
  

  Rose Tyler

  Support staff

  February 23, 2017 at 11:25

  Hello,

  We’re glad to hear that your issue was solved.
  Have a nice day!

  Regards

  #155584 Copied
  

  ahdotta

  Participant

  March 1, 2017 at 13:25

  The errors mentioned above have occurred again. However, the XStore Core plugin is now up to date.

  How do I permanently resolve this?

  #155998 Copied
  

  ahdotta

  Participant

  March 3, 2017 at 13:04

  Hello,

  When I got the theme, the support was included. However, what I’m noticing is that for two days I have had no answer to my problems, and I see that other questions on the forum are answered much more quickly.

  My store is shut down because of this problem

  Am I a customer like everyone else? Do I deserve the same attention or not?

  Thank you

  #156177 Copied
  

  Olga Barlow

  Participant

  March 3, 2017 at 18:42

  Hello,

  Please, provide me FTP access to your site. We can’t understand what could be the reason of your issue without it.
  Also, please, disable all the third-party plugins including cloud flare because one of the additional plugins could be the reason of the issue.

  Regards

  #156214 Copied
  

  ahdotta

  Participant

  March 4, 2017 at 18:54

  Hello,

  Follows the access information

  Thank you

  Please, contact administrator
  for this information.

  #156240 Copied
  

  Olga Barlow

  Participant

  March 7, 2017 at 12:33

  Hello,

  Please, check your DB wp_options table and change your site url and home url to http instead of https, because page is just loading and loading.

  Regards

  #156411 Copied
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