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Purchase confirmation page error - by Tamara

This topic has 2 replies, 2 voices, and was last updated 8 years ago ago by Jack Richardson

Tamara

Participant

April 5, 2016 at 11:37

Hi there, I’ve recently installed a plugin to add an additional payment method to the checkout page. In the Woocommerce settings for the payment method, it asks which page it should be returned to after the place order button is selected. It displays a drop down of the current pages on my site, one of them being -Payment Confirmation, which I assumed would be the page that usually displays after a customer has completed an order showing an order summary etc, however after doing a test order using the payment method, I was directed to a page displaying code and not the actual purchase confirmation. How can I fix this and what is the actual page/code to add to the page to display the usually purchase confirmation that is displayed by default showing the order summary etc.

See the screen shots below.

1. Return page options (I had -Purchase Confirmation selected)
https://onedrive.live.com/redir?resid=53AFFFB8ED907459!1447&authkey=!AJLO4u2oZ8SumPo&v=3&ithint=photo%2cpng

2. Page displayed after selecting Place Order
https://onedrive.live.com/redir?resid=53AFFFB8ED907459!1448&authkey=!APQq8mZ4SZFiwSM&v=3&ithint=photo%2cpng

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1 Answer

Jack Richardson

Support staff

April 5, 2016 at 13:32

Hello,

You need to contact woocommerce support team with your request as it’s related to woocommerce plugin.

Best regards,
Jack Richardson.

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