• 

  Ros

  Participant

  August 12, 2020 at 09:47

  Hello, I just purchased Xstore. I am in the Dashboard section of the theme. I enter my purchase code, tick the checkbox, but the register button is now clickable.
  I tried to deactivate all my plugins, nothing.
  The checkbox optin-in sentence becomes red like I forgot to check it.
  Please help me to activate the theme.

  Please, contact administrator
  for this information.

  #247349 Copied Theme version: 6.3.9 WooCommerce version: 4.3.2
  6 Answers
  

  Rose Tyler

  Support staff

  August 12, 2020 at 09:57

  Hello,

  Thanks for contacting us.
  Please provide temporary wp-admin and FTP access.

  Regards

  #247352 Copied
  

  Ros

  Participant

  August 12, 2020 at 10:06

  Ok I am giving you access.

  Please contact administrator
  for this information.

  #247355 Copied
  

  Ros

  Participant

  August 12, 2020 at 10:09

  And also access to FTP account

  Please contact administrator
  for this information.

  #247357 Copied
  

  Kay

  Participant

  August 12, 2020 at 11:19

  We have the same problem on our site. Even after de-activating all other plugins too.

  #247374 Copied
  

  Olga Barlow

  Participant

  August 12, 2020 at 13:21

  Hello, @Ros

  Try now.

  Regards

  #247408 Copied
  

  Ros

  Participant

  August 12, 2020 at 23:30

  It seems it has been activated. Thank you very much for your assistance.

  #247536 Copied
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