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Purchase Code is not valid. - by AQBilal

This topic has 4 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: AQBilal
    AQBilal
    Participant
    October 13, 2020 at 11:56

    Hy sir, I am trying to activate my purchased plugins with purchase code but getting an error that the purchase code is not valid. I copied it from my license file and past it over there. please let me know

    Please, contact administrator
    for this information.
    #254904 Copied Theme version: 7.0.2 WooCommerce version: 5.5.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2020 at 14:56

    Hello,

    I have checked your license and don’t see the issue with this http://prntscr.com/uyi4ua
    So, try to activate it again. If you still have the issue then provide us with WP Dashboard access and we’ll check.

    Regards

    #254916 Copied
    Avatar: AQBilal
    AQBilal
    Participant
    October 14, 2020 at 06:02

    I am Still having Issue in activating premium plugins with xstore theme. when I enter the same purchase code that I used for activating the theme. I am getting an error that the purchase code is invalid. please check it at my admin dashboard.

    Please contact administrator
    for this information.
    #254996 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2020 at 07:01

    Hello,

    Plugins can’t be activated using code from the theme. Please read these articles – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/

    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    #254998 Copied
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