Purchase code for Master Slider - by IzzabelleM

This topic has 6 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Robert Hall

  • Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 19, 2016 at 21:22

    Hi,

    I tried to put my purchase code to get the updated version of the Slide plugin, but its saying thats:

    ‘The purchase key belongs to another item. [VA505]’

    Can you please help?

    Thanks!

    Isabelle

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    April 20, 2016 at 07:39

    Hello IzzabelleM,

    have you tried our downloads section ?
    You can find all latest releases of bundled plugins there.
    If there are problems with it, we can send you plugin zip on email.

    Regards,
    Stan Russell.

    Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 20, 2016 at 14:26

    Yes, i already have deleted the included version, and replaced it with your and its still not working! Please help 🙁

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 20, 2016 at 14:46

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Robert Hall

    Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 20, 2016 at 18:01

    ok, thank you!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 20, 2016 at 18:04

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall

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