Publish/Update button greyed out - by DIPHA

This topic has 5 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: DIPHA
    DIPHA
    Participant
    July 29, 2015 at 11:08

    Hi,

    after a few minutes of working with the visual composer the publish/update button gets greyed out.

    The chrome error console shows the following:

    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,thickbox,utils,jquery-ui-core,jqu…:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check http://xhr.spec.whatwg.org/.
    Failed to clear temp storage: It was determined that certain files are unsafe for access within a Web application, or that too many calls are being made on file resources. SecurityError

    http://i.imgur.com/5PsQUML.png

    I switched the working place and the PC to make sure that it’s not a PC or internet connection related problem.

    Please help!

    Cheers

    Melanie

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 29, 2015 at 12:17

    Hello,

    What Chrome version are you using? Does the same issue persist in Firefox browser?
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: DIPHA
    DIPHA
    Participant
    July 29, 2015 at 12:23

    Hello,

    apart from Chrome I checked it with Safari and IE. Same problem. We don’t have Firefox available here.

    Cheers

    Melanie

    Avatar: DIPHA
    DIPHA
    Participant
    July 29, 2015 at 12:34

    Hi,

    I just tried the same with Firefox on another PC. Same problem. I’m using the newest version of Chrome.

    Cheers

    Melanie

    Avatar: Eva
    Eva Kemp
    Support staff
    July 29, 2015 at 13:05

    Hello,

    I’ve checked your site and haven’t seen any issues with “Update” button, it’s not greyed out:
    http://storage3.static.itmages.com/i/15/0729/h_1438171430_9086750_c1b6077812.png
    Could you please clarify what the exact issue you’re experiencing and how we can replicate it? Are you unable to update a page?

    Regards,
    Eva Kemp.

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