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Topic: Publish/Update button greyed out

DIPHA

Participant

July 29, 2015 11:08 am

Hi,

after a few minutes of working with the visual composer the publish/update button gets greyed out.

The chrome error console shows the following:

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,thickbox,utils,jquery-ui-core,jqu…:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check http://xhr.spec.whatwg.org/.
Failed to clear temp storage: It was determined that certain files are unsafe for access within a Web application, or that too many calls are being made on file resources. SecurityError

http://i.imgur.com/5PsQUML.png

I switched the working place and the PC to make sure that it’s not a PC or internet connection related problem.

Please help!

Cheers

Melanie

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Eva Kemp

Support staff

July 29, 2015 12:17 pm

Hello,

What Chrome version are you using? Does the same issue persist in Firefox browser?
Please check it.

Regards,
Eva Kemp.

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DIPHA

Participant

July 29, 2015 12:23 pm

Hello,

apart from Chrome I checked it with Safari and IE. Same problem. We don’t have Firefox available here.

Cheers

Melanie

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DIPHA

Participant

July 29, 2015 12:34 pm

Hi,

I just tried the same with Firefox on another PC. Same problem. I’m using the newest version of Chrome.

Cheers

Melanie

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Eva Kemp

Support staff

July 29, 2015 1:05 pm

Hello,

I’ve checked your site and haven’t seen any issues with “Update” button, it’s not greyed out:
http://storage3.static.itmages.com/i/15/0729/h_1438171430_9086750_c1b6077812.png
Could you please clarify what the exact issue you’re experiencing and how we can replicate it? Are you unable to update a page?

Regards,
Eva Kemp.

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