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Products zoom Lens are not working - by Nicolas Harmance

This topic has 4 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: Nicolas Harmance
    Nicolas Harmance
    Participant
    January 20, 2021 at 07:42

    Hi, I have recently purchased woopress WordPress theme. Everything works smoothly I recently changed my product’s feature images then the lens which zooms the products is not working. I checked it from the theme option it enabled but not working. How to solve this?

    #269219 Copied Theme version: 1.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2021 at 14:18

    Hello,

    Thank you for choosing our theme!
    Could you, please, provide us with temporary WP Dashboard and FTP access to your site?
    We’ll check and help you.

    Regards

    #269284 Copied
    Avatar: Nicolas Harmance
    Nicolas Harmance
    Participant
    January 27, 2021 at 10:09

    Thanks for your response. Sure Here is the WordPress access Please check their lens it section.

    Please contact administrator
    for this information.
    #270473 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 29, 2021 at 12:49

    Hello,

    Take our apologies for the delay in answering. Can’t log in to your account using access that you provided https://prnt.sc/xt3pk7

    Could you, please, check and provide the correct one?

    Regards

    #271051 Copied
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