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  Nicolas Harmance

  Participant

  January 20, 2021 7:42 am

  Hi, I have recently purchased woopress WordPress theme. Everything works smoothly I recently changed my product’s feature images then the lens which zooms the products is not working. I checked it from the theme option it enabled but not working. How to solve this?

  Site URL: hidden

  Theme version: 1.0

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  Olga Barlow

  Support staff

  January 20, 2021 2:18 pm

  Hello,

  Thank you for choosing our theme!
  Could you, please, provide us with temporary WP Dashboard and FTP access to your site?
  We’ll check and help you.

  Regards

  #269284 copied to clipboard

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  Nicolas Harmance

  Participant

  January 27, 2021 10:09 am

  Thanks for your response. Sure Here is the WordPress access Please check their lens it section.

  

  Content is visible for topic creator and
  support staff only.

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  Olga Barlow

  Support staff

  January 29, 2021 12:49 pm

  Hello,

  Take our apologies for the delay in answering. Can’t log in to your account using access that you provided https://prnt.sc/xt3pk7

  Could you, please, check and provide the correct one?

  Regards

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