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Products very slow to go into cart - by nabilahshukri

This topic has 4 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

  • Avatar: nabilahshukri
    nabilahshukri
    Member
    June 25, 2015 at 10:45

    Hi there, I seem to have a problem when trying to put products into cart. Most of the product takes a very long time to go into the cart, rendering the customer to wait for a long time before going to a different product.

    Please, contact administrator
    for this information.
    #71534 Copied Theme version: legenda (car)
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 25, 2015 at 11:41

    Hello,

    Please update all required plugins to the latest versions. You can download them here: https://www.8theme.com/download-plugins/
    Also increase memory_limit value:
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Thank you.
    Regards,
    Eva Kemp.

    #71549 Copied
    Avatar: nabilahshukri
    nabilahshukri
    Member
    June 29, 2015 at 19:47

    Last month i just updated all the plugins for the website.
    As for increasing the memory limit value, i could not find the line
    define( ‘WP_MEMORY_LIMIT’, ’64M’ )
    in the wp-confiq.php file.

    #72251 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2015 at 07:35

    Hello,

    You have old versions of Revolution Slider, WPBakery Visual Composer plugins. Please update them and provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    #72288 Copied
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