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  nabilahshukri

  Member

  June 25, 2015 10:45 am

  Hi there, I seem to have a problem when trying to put products into cart. Most of the product takes a very long time to go into the cart, rendering the customer to wait for a long time before going to a different product.

  Site URL: hidden

  Theme version: legenda (car)

  

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  Eva Kemp

  Support staff

  June 25, 2015 11:41 am

  Hello,

  Please update all required plugins to the latest versions. You can download them here: http://www.8theme.com/download-plugins/
  Also increase memory_limit value:
  http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

  Thank you.
  Regards,
  Eva Kemp.

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  nabilahshukri

  Member

  June 29, 2015 7:47 pm

  Last month i just updated all the plugins for the website.
  As for increasing the memory limit value, i could not find the line
  define( ‘WP_MEMORY_LIMIT’, ’64M’ )
  in the wp-confiq.php file.

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  Jack Richardson

  Support staff

  June 30, 2015 7:35 am

  Hello,

  You have old versions of Revolution Slider, WPBakery Visual Composer plugins. Please update them and provide us with FTP credentials.

  Best regards,
  Jack Richardson.

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