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Products to view error. - by fraser@yourwebsitepa.co.uk

This topic has 4 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    August 29, 2017 at 11:26

    Hi I am receiving an error on safari and intermittent error on other browsers when trying to view 24/36 or All products on the category pages.

    ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.

    Is this something you have experienced before?

    Can you help please?

    #170991 Copied Theme version: 4.3 WooCommerce version: 3.1.2
    3 Answers
    Avatar: laranz
    Laranz
    Participant
    August 30, 2017 at 03:28

    Hi,

    I tried to view your website in Safari on my mac, and it works just fine. I tried the shop page, Arts & Prints category page, Baby gifts category page, all works just fine, when I choose the 12/24/36 pages.

    Can you try clear your browser cache, and also try in a Private window and see that effect anything.

    Let us know,

    Thanks,
    laranz.

    #171052 Copied
    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    August 30, 2017 at 09:36

    Thanks for your reply laranz,

    I tracked the error down to a conflict with the following plugin:

    wp-spamsheild

    I forgot to come back on to say it had been resolved.

    Thanks for your help and sorry for increasing your workload.

    f

    #171088 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2017 at 09:47

    Hello,

    You’re welcome!

    Regards

    #171092 Copied
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