Products that are repeated after the search

This topic has 6 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

  • Avatar: Giovanni_Anastasi
    Giovanni Anastasi
    Participant
    July 17, 2019 at 15:05

    Hi guys,

    I am writing to you because I found a problem when I use the product search.

    In practice, when I look for a product using the SEARCH icon, and then I click on “View all” the page with the results of the products opens … where there are some products repeated even 3 times ..

    I attach pictures for practical explanation, I hope you can help me, thanks. and enjoy your work.

    Look image:
    http://www.vapercircus.it/screen-2.jpg
    http://www.vapercircus.it/list-products-result-search.png

    Greetings.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 15:10

    Hello,

    Do you need search by SKU? Try to disable “Search by SKU” in Theme Options > Header > Search (If the mentioned option is enabled you get the every separate product variation on the grid because it has different SKU and SKU includes the keyword).

    Regards

    Avatar: Giovanni_Anastasi
    Giovanni Anastasi
    Participant
    July 17, 2019 at 17:50

    I don’t have to look for sku !!!
    I have to search by name !!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 18:28

    Please provide temporary wp-admin access in the Private Content area http://prntscr.com/ogepkt so we can check your settings.

    Regards

    Avatar: Giovanni_Anastasi
    Giovanni Anastasi
    Participant
    July 17, 2019 at 18:41

    ok, grazie.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2019 at 07:27

    Fixed. Please check.

    Regards

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