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Products Page Issue - by recesspro - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

recesspro

Participant

January 27, 2016 at 08:45

Reading through the forum I found Woocommerce v2.5 isn’t compatible with ROYAL v2.5.2. I resorted back to woocommerce v2.4.13 (until your new release next week) but still having display issues not populating correctly.

I copied the new woocommerce templates from 2.5 into theme so resorted back by copying all the v2.4.13 template files into the theme and now makes it even worse: 1)not within the frame anymore and 2) showing the categories at the bottom. (Wasn’t sure if I was suppose to copy everything over from the 2.4.13 woocommerce template files to the theme template files, only copied the ones that were there to overwrite).

Please advise,

Thanks, Chris

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#110203 Copied Theme version: 2.5.2 WooCommerce version: 2.4.13

4 Answers

recesspro

Participant

January 27, 2016 at 09:15

I noticed the shopping cart wasn’t working at all so I moved all the template files over to the theme and it isn’t working correctly. Please advise. Thanks

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#110208 Copied

Jack Richardson

Support staff

January 27, 2016 at 11:45

Hello,

You must never upload woocommerce plugin files to the directory wp-content/themes/royal as there we modified some woocommerce files to get theme design. When you reupload our folder with default Woocommerce plugin files theme design will be corrupted.
So I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/royal from the theme package (not the plugin).

Best regards,
Jack Richardson.

#110256 Copied

recesspro

Participant

January 27, 2016 at 19:55

Great. Seems to work in Firefox and Safari but not Chrome. Can you please confirm? Cleared all history files.

Thank you

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#110363 Copied

Eva Kemp

Support staff

January 28, 2016 at 10:29

Hello,

As I see products page works fine:
http://storage1.static.itmages.com/i/16/0128/h_1453973336_5306735_2156dd3e50.png

Try to clear browser cache again and check.

Regards,
Eva Kemp.

#110482 Copied
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