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Products not adding to cart - by davidgould30

This topic has 9 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

davidgould30

Participant

November 21, 2015 at 11:04

Hi,

When you add a product to the cart and then go to the cart nothing is there, it just says its empty.

Can you please help?

Thanks
David

Please, contact administrator
for this information.

#100642 Copied Theme version: latest version WooCommerce version: latest version

8 Answers

Robert Hall

Support staff

November 21, 2015 at 11:30

Hello,

I’ve disable uncheck ‘Enable AJAX add to basket buttons on archives’ optiion in Dashboard->WooCommerce->Settings->Products->Display->Add to cart behaviour. Please clear cache and check it.

Regards,
Robert Hall.

#100644 Copied

davidgould30

Participant

November 21, 2015 at 11:39

Sorry but its still not working. If you add a product to cart yourself and then go to cart it just says its empty

#100645 Copied

davidgould30

Participant

November 21, 2015 at 12:27

When you go on the actual product page and add to cart it works http://www.armentspieandmash.com/product/postal-pies-box-s1/ but if you try to add a product to the cart on the homepage by the ‘add to basket’ button it doesn’t work. Same on the shop page http://www.armentspieandmash.com/shop/.

Thanks

#100648 Copied

Eva Kemp

Support staff

November 21, 2015 at 16:05

Hello,

I’ve cleared cache in the wp-content directory and deactivated cache plugin and now “Add to cart” button is working fine. Please clear browser cache and check the site from your side.

Regards,
Eva Kemp

#100660 Copied

davidgould30

Participant

November 21, 2015 at 20:25

Hi,

I’m not sure what you have changed but you have changed the blue header which isn’t correct and the footer isn’t displaying the correct information as it was before. Please can you sort this out asap?

Thanks

#100701 Copied

davidgould30

Participant

November 21, 2015 at 20:43

The footer on all pages should be this page in the static block area http://www.armentspieandmash.com/wp-admin/post.php?post=18869&action=edit

I’ve tried adding some of the widgets back correctly but don’t think I should do this all because whatever you changed has mucked it up so can you please look through the site and restore it back to how it was please? Here is a link so you can see what it looked like back in October http://web.archive.org/web/20150709190346/http://www.armentspieandmash.com/

Thanks
David

#100702 Copied

davidgould30

Participant

November 22, 2015 at 11:53

Can I have an update please?

#100716 Copied

Jack Richardson

Support staff

November 23, 2015 at 08:47

Hello,

The link you showed has the same content as your site has now.
Could you please show a screenshot of the issue?

Best regards,
Jack Richardson.

#100765 Copied
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