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Products missing from products module on back and frontend

This topic has 38 replies, 3 voices, and was last updated 1 month, 2 weeks ago ago by Jack Richardson

ziga32

Participant

August 4, 2025 at 13:06

ok, thank you, I will

#451768 Copied

Jack Richardson

Support staff

August 4, 2025 at 16:26

Hello @ziga32,

I hope this message finds you well.

We are kindly awaiting your feedback once the task has been completed.

Best regards,
The 8Theme Team

#451821 Copied

ziga32

Participant

February 10, 2026 at 15:19

Ok, reopening this as it is still/again not working as it should. To summarize:

I have 22 products here
https://ergovision.si/vsi-stoli/

When I add a new product, it’s added but some other product goes missing.

Last time you told me this was because I was using depreceted widget, I have since then swithced to product grid but the problem remains….

#465765 Copied

Jack Richardson

Support staff

February 10, 2026 at 16:00

Hello @ziga32,

Could you please provide us with additional details regarding the issue, as the main information we currently have may be outdated? Kindly attach the products that are missing from your widget on the frontend, a few screenshots to help us understand the settings, and the correct wp-admin access credentials (since the previously provided ones are no longer valid).

Best regards,
Jack Richardson
The 8Theme’s Team

#465767 Copied

ziga32

Participant

February 10, 2026 at 16:10

sending you login info

this is the page
https://ergovision.si/vsi-stoli/

this is the products grid module
https://share.cleanshot.com/ZVLtZhnC

there are 22 chairs in it the module.
If I try to add a new chair (Nexus W), chair is added fine but another chair goes missing (smart).
If I add smart again then Essent goes missing.

See the video.
when I add a chair (smart) there should be 1 more chair in the next line, but there isn’t.
https://share.cleanshot.com/MRCBLS8g

there are 22 chair and I need to add one more today, and ne more tomorrow, but it seems impossible….

Please contact administrator
for this information.

#465771 Copied
Jack Richardson

Support staff

February 10, 2026 at 16:56
Hello @ziga32,

Could you please try again now? We have added the following code to your child-theme/functions.php file:

add_filter('etheme_elementor_post_ajax_results_per_page', function() { return 50; });

If the issue still persists, could you please provide us with a complete list of the items you would like to display? At the moment, it appears to be working correctly on our end.

Best regards,
Jack Richardson
8Theme Team
#465777 Copied
ziga32

Participant

February 10, 2026 at 20:54

working ok now, thaknk you!

#465783 Copied

Jack Richardson

Support staff

February 11, 2026 at 08:20

Hello @ziga32,

We are glad to hear that everything is working properly now.
Thank you for letting us know!

Best Regards,
8Theme’s Team

#465791 Copied
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