• 

  Philipal

  Participant

  June 2, 2021 at 00:32

  Hello,
  I have enabled the Products Masonry on my Website.
  instead of the products on my shop page displaying in Masonry, they are not. The products are rather covering each other.
  The product on top goes into the below product and block all most half of the image.

  This is only happening on mobile phones.

  Please assist me.

  Please, contact administrator
  for this information.

  #289590 Copied Theme version: 7.2.10 WooCommerce version: 5.7.2
  11 Answers
  

  Olga Barlow

  Participant

  June 2, 2021 at 12:33

  Hello,

  Provide us with FTP access to your site, please.
  We’ll check the issue in more detail.

  Regards

  #289662 Copied
  

  Philipal

  Participant

  June 2, 2021 at 12:46

  The FTP access you requested for is in the Private content area

  Please contact administrator
  for this information.

  #289664 Copied
  

  Olga Barlow

  Participant

  June 2, 2021 at 16:57

  Hello,

  Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

  Regards

  #289701 Copied
  

  Philipal

  Participant

  June 3, 2021 at 16:19

  Ok. i will be waiting for your response.

  #289823 Copied
  

  Olga Barlow

  Participant

  June 3, 2021 at 17:20

  Hello,

  Ok, sure. We have a lot of requests these days, so take my apologies for the possible delay.

  Regards

  #289829 Copied
  

  Philipal

  Participant

  June 4, 2021 at 16:33

  Ok. i will wait for your feedback.

  #289938 Copied
  

  Olga Barlow

  Participant

  June 4, 2021 at 16:55

  Hello,

  Thank you very much for your understanding!

  Regards

  #289944 Copied
  

  Philipal

  Participant

  June 7, 2021 at 12:17

  Hello,

  Please any update on the solution to my problem ?

  #290135 Copied
  

  Olga Barlow

  Participant

  June 8, 2021 at 08:13

  Hello,

  Take our apologies for the delay. Check now, please.

  Regards

  #290230 Copied
  

  Philipal

  Participant

  June 11, 2021 at 00:58

  Thanks,

  it’s working now

  #290578 Copied
  

  Rose Tyler

  Support staff

  June 11, 2021 at 07:07

  Hello,

  You’re welcome!

  Regards

  #290589 Copied
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