Product image proportions - by andy80 - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 2 years, 11 months ago ago by andy80

  • Avatar: andy80
    andy80
    Participant
    May 1, 2021 at 22:03

    Hi,

    I’m using square images for product gallery (1024x1024px), but botom border for main image is lower then image edge. In xstore image settings I’ve set 1:1. Help me please fix that.

    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 2, 2021 at 10:51

    Hello Andy80

    Thank you so much for contacting us!

    As for product image issue is concerned Can you please send us your website URL where you are facing this issue so that we will guide you better.

    Robert Hall
    Customer Support.

    Avatar: andy80
    andy80
    Participant
    May 2, 2021 at 13:27

    Hi Robert,

    you will find website url in the private content area.

    Best
    Andy

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 2, 2021 at 19:21

    Hello

    Kindly remove the following border in custom CSS or additional CSS https://prnt.sc/12eehod

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall

    Avatar: andy80
    andy80
    Participant
    May 2, 2021 at 21:35

    Hi Robert,

    this is some kind of solution but if I use packshot with white background it’s not look so nice without border… I’ve added image with white background to gallery, please check it. Can we use border and square image which will perfect fit?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 3, 2021 at 11:18

    Hello

    Image size on the shop page and single product page comes from Woo-commerce settings Appearance > Theme Options > WooCommerce > Product images), our theme does not have any additional options for this. https://prnt.sc/12f6gfl

    Make sure using a same size image for all product.

    Robert Hall

    Avatar: andy80
    andy80
    Participant
    May 3, 2021 at 18:50

    Hi,

    I’ve left only one image in our test product 1024x1024px. Settings same like on your screen: main image width: 600, thumbnail width: 300, thumbnail cropping: 1:1. Border is still lower than image edge.

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2021 at 10:11

    Hello

    Kindly add the following mentioned CSS Rule in additional CSS by going to Dashboard > Theme Options > Additional CSS

    .single-product .main-images {
        margin-bottom: 0;
    }

    Robert Hall

    Avatar: andy80
    andy80
    Participant
    May 4, 2021 at 15:48

    Robert thx, it’s ok now.

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The issue related to '‘Product image proportions’' has been successfully resolved, and the topic is now closed for further responses

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