Products change to "Out of stock" when menu order is changed

This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: xtremewebsites
    xtremewebsites
    Participant
    August 13, 2019 at 22:54

    When a product’s menu order is changed the product goes “Out of stock”. To change the product back to “In stock” I sometimes have to change the product to “On backorder” then to “In stock” because it won’t change from “Out of order” to “In stock”.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2019 at 07:33

    Hello,

    Do you have this problem with a default WC theme – Storefront?
    Please describe the problem in more details with screenshots.
    Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
    Provide us with access which can be used to be able to see your settings in Dashboard.

    Regards

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