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Products are not added to cart correctly after disabling Ajax

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by HmirceaD

HmirceaD

Participant

August 2, 2022 at 09:46

Hello,

I noticed a problem where the products were not added to my cart. I figured the problem was because I enabled Ajax through my add to cart button in the single product builder.

I followed the instructions here however the problem still persists.

https://www.8theme.com/topic/problem-with-add-to-cart-for-certain-products/

I disabled Ajax in the Single Product Builder and deleted the code in the discussed file, however adding the product to cart is still broken.

Please, contact administrator
for this information.

#330878 Copied Theme version: 8.2.2

4 Answers

Rose Tyler

Support staff

August 2, 2022 at 10:20

Hello,

Thanks for using our theme.
At first sight, we do not see the problem with adding product to cart. Please clear cache of your browser and try adding a product to cart then.
Try to enable “Always Load Wc-Cart-Fragments” in Theme Options > Speed optimization, clear cache and check then.
Let us know results.

Regards

#330888 Copied

HmirceaD

Participant

August 2, 2022 at 15:03

Hello,

I enabled the option, but the functionality is still broken. I deleted the browser cache and even tried in incognito.

The product gets added to the cart, the price shows for 1-2 seconds and the disappears, then when I check the cart is shows empty.

#330912 Copied

Rose Tyler

Support staff

August 2, 2022 at 15:18

Hello,

Thanks for the reply.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

Regards

#330914 Copied

HmirceaD

Participant

August 2, 2022 at 17:31

Thank you Rose, the problem was my shipping plugin, it s fixed now.

#330924 Copied
Tagged: ajax, cart, correct, products, themes, woocommerce, wordpress
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Products are not added to cart correctly after disabling Ajax

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