Products are displayed weirdly in one category only.

This topic has 6 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

  • Avatar: ziga32
    ziga32
    Participant
    February 7, 2024 at 15:54

    In this category only products are displayed weirdly and no sidebar is shown?
    https://nova.brlogarka.com/mini-vitamini/

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 16:06

    Hello,

    Thank you for reaching out to us with your concern.

    Please go to Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.
    It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    February 7, 2024 at 16:17

    Works great, thank you.
    What tags are problematic? Can I still use Bold and different color?
    Is there still an option to use tags without breaking the site?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 17:16

    Hello,

    You’re welcome!

    Upon investigation, we have determined that the issue at hand does not originate from the tag itself, but rather from an unclosed tag. This is because the excerpt is a segment of the content that, if it includes an opening HTML tag without the corresponding closing tag, can lead to display problems.

    To resolve this, you may consider adjusting the length of the excerpt https://prnt.sc/Fn-MUhlaasQd or alternatively, you could add a brief text to the ‘Short Description’ field https://prnt.sc/_inKC6zdBt2g, ensuring that it is free of any HTML tags. This adjustment should ensure that the content is presented correctly.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    February 8, 2024 at 13:29

    thank you, great solution!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 8, 2024 at 13:29

    Dear ziga32,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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