Product Variation Swatches Not Showing in Product Detail Page

This topic has 7 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: musi
    musi
    Participant
    December 4, 2023 at 07:05

    Hello
    I have sent you issue before 2 days but not getting reply from your end. could you please solve my problem.

    I am waiting your revert.

    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 4, 2023 at 08:52

    Hello, @musi,

    We appreciate your reaching out to us and apologize for any inconvenience you may have experienced. We would like to inform you that the second topic you mentioned was both initiated and concluded by you. You can review the details of this topic at the following link: https://www.8theme.com/topic/product-variation-swatches-not-showing-in-product-detail-page/. The closure of the topic is the reason you did not receive a response from us.

    Regarding the issue you are facing, we kindly ask that you provide us with the URL of the affected product, as well as your site’s WordPress Admin URL and login credentials. Please ensure that you submit this information in the private content section of this topic for security purposes. This will enable us to investigate the matter on your site and offer the necessary assistance.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: musi
    musi
    Participant
    December 4, 2023 at 09:42

    I have added product swatches but it shown only product listing page. i want to show swatches in detail page to please tell me how can we add swatches in product detail page.

    Please contact administrator
    for this information.
    Avatar: musi
    musi
    Participant
    December 4, 2023 at 11:33

    Hi Tony Rodriguez
    I am waiting for your revert

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 4, 2023 at 12:07

    Hello, @musi,

    We are delighted to inform you that the issue you encountered on your website has been successfully resolved. Upon investigation, we discovered that the problem stemmed from the use of the single product builder without incorporating the “Add to Cart” element within the builder layout. It is essential to note that variation options become selectable only when the “Add to Cart” button is present.

    To rectify this, we have added the “Add to Cart” button to your layout, which has addressed the issue. For your reference, we have provided screenshots below that illustrate the solution:

    – [Screenshot 1](https://ibb.co/TkgsqhY)
    – [Screenshot 2](https://ibb.co/jwqWbsy)

    Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: musi
    musi
    Participant
    December 4, 2023 at 12:37

    Thank you

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 4, 2023 at 13:07

    Hello, @musi,

    We hope this message finds you well.

    We are reaching out to express our sincere gratitude for your continued support. Your satisfaction is of utmost importance to us, and we would be honored if you could spare a moment of your time to provide us with a 5-star rating for our product at the following link: https://themeforest.net/downloads

    Your feedback is invaluable and greatly contributes to our ongoing commitment to excellence.

    Thank you for choosing our services. Should you require any further assistance, please do not hesitate to contact us.

    Warm Regards,
    The 8theme Team

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The issue related to '‘Product Variation Swatches Not Showing in Product Detail Page’' has been successfully resolved, and the topic is now closed for further responses

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