Product variation images are not switching at all?

This topic has 8 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: muhupower
    muhupower
    Participant
    November 28, 2020 at 13:55

    product variation images are not switching at all?

    added the page of the site and also the credentials…

    thanks?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 14:18

    Hello,

    Clear cache and check now. The Featured image should not be empty, I’ve uploaded a placeholder – https://prnt.sc/vrsiaz

    Regards

    Avatar: muhupower
    muhupower
    Participant
    November 28, 2020 at 14:23

    Still not working.. cleared cache.. i tried that already..

    in the variations there are different images.. for example.. the variation SOUR DAZZEL has a different image.. and when choose it in the drop down .. it doesnt work.

    should switch to this image.
    https://www.goldeneralb.com/wordpress/wp-content/uploads/2020/11/A20C2827-C062-4C3A-B2AC-ACCD04C8ABC4.png

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 14:32

    Update XStore to 7.1.3 v and Core plugin to 3.1.3v https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
    Then go to Theme Options > click on Publish. Clear all cache and check then.

    Regards

    Avatar: muhupower
    muhupower
    Participant
    November 28, 2020 at 15:33

    Updated…

    Still not working..

    It switches the first time.. but then all the other variations do not work

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 15:39

    Please check one more time – https://gyazo.com/3841bd8440d8f5c0815c0958618b97ed

    Regards

    Avatar: muhupower
    muhupower
    Participant
    November 28, 2020 at 15:39

    iuts working now.. not sure why

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2020 at 15:42

    Great. Have a nice day.

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.